Lead the enterprise architecture vision, roadmap, governance, and strategic adoption of the ServiceNow platform across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, SecOps, and custom applications.
Key Responsibilities
Define ServiceNow enterprise architecture and platform strategy
Lead solution design and architecture reviews
Drive platform governance, standards, and best practices
Establish CSDM, CMDB, integration, and data architecture standards
Collaborate with business leaders, enterprise architects, and delivery teams
Support digital transformation and platform modernization initiatives
Oversee platform scalability, security, performance, and compliance
Provide technical leadership and mentoring to architects and development teams