Business Systems Manager NEW

Riverford Organic Farmers
As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape.

Work with us at Riverford, and join a thriving employee-owned business

• Be part of a supportive, down-to-earth and solutions driven tech team
• Beyond the Veg Box – At Riverford, our passion for organic vegetables is unmatched. We re not just about delivering veg boxes; we’re dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued.
• Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, you ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking.
• Grow with Riverford – Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals.

As our Business Systems Manager, you ll help shape Riverford s future.

As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape.

This is a leadership role within our Enterprise Solutions team that combines technical leadership, team development, and hands-on problem solving.

You ll work closely with analysts, architects, engineers, data specialists, business stakeholders, and external partners to deliver technology that supports Riverford s operational and strategic goals.

As part of a major digital transformation programme, we are implementing a new ERP platform, IFS Cloud, while continuing to operate legacy systems. You will play a central role in ensuring a smooth transition by maintaining stability in existing systems, supporting the implementation, and developing the capability needed to operate and evolve the new platform in the future.

Salary: Up to £65k per annum DOE

Location – We encourage flexitime and hybrid working, based at Wash Farm, Buckfastleigh, Devon, TQ11 0JU.

Hours – 40 hours per week, Monday to Friday, different working patterns can be considered.

What You ll Bring

• Ability to lead and develop a small technical team.
• Experience working with IFS ERP (IFS Cloud preferred).
• Proven experience managing ERP and/or other business systems across BAU support, maintenance, and continual improvement.
• Thorough understanding of at least one end to end business processes e.g. finance, HR, supply chain, manufacturing etc.
• Effective management of internal stakeholders, third party software vendors, and partners.
• Balancing leadership, stakeholder management, and hands-on technical work.
• Any of these are a plus

• • Experience of ERP implementation or major transformation programmes (including transition to BAU).
  • Experience working in a Retail, Manufacturing, or B2C environment.
  • Experience with RELEX or similar enterprise forecasting and planning tools.

What We re Looking For

• Technical Leadership: Brings significant ERP expertise and helps an already capable team continue to grow in confidence and capability.
• Collaboration: Works effectively across engineering, data, business, and external partners.
• Pragmatism: Balances ideal system design with practical operational realities.
• Problem Solving: Comfortable diagnosing and resolving complex system and process issues.
• Ownership: Takes responsibility for system performance, stability, and evolution.
• Values Alignment: Aligns with Riverford s values and employee-owned culture.
• Ability to lead the team but be hands on when required.

Application Process: We re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon.