UK GIS Support Apprentice NEW

Reading, Berkshire
STADA Arzneimittel AG

At STADA we pursue our purpose “Caring for people’s health as a trusted partner” worldwide. Originally founded by pharmacists, we are a leading manufacturer of high-quality pharmaceuticals. More than 12,300 employees around the globe live our values Integrity, Entrepreneurship, Agility and One STADA to achieve ambitious goals and shape the successful future of STADA.

Our Values

• AGILITY – do you have the flexibility and decisiveness to drive change?
• ENTREPRENEURSHIP – will you thrive in one of the fastest growing pharmaceutical businesses in Europe?
• INTEGRITY – we are driven by trust, respect and honesty, are you?
• ONE STADA – communication and teamwork, it’s our path into the future together.

Come and join us where you will be immersed in the Global Information Service (GIS) team at STADA. You will work alongside seasoned professionals, gaining valuable experience in IT support, network management, and asset management. This is a great opportunity for someone with a strong interest in technology who wants to build experience in IT support, cloud platforms and digital tools.

This role is specifically aimed at an GCSE, A-Level or T-Level student who is looking for the first step on the career ladder.

How you will make an impact

• Be the first point of contact for IT support across UK GIS and STADA.
• Provide technical support to end users remotely and face to face.
• Log and resolve support requests in line with service processes and SLAs.
• Maintain hardware and software records and support business continuity.
• Help roll out and support digital tools such as Microsoft 365, Azure, Power Automate and Power Apps.
• Support automation, reporting and continuous improvement initiatives.
• Promote good customer service, cybersecurity awareness and compliance with company policies.

What we are looking for

• A strong interest in IT, technology and digital innovation.
• Basic understanding of computer systems, networks and cloud-based platforms.
• Awareness of Microsoft 365 tools such as Teams, SharePoint and OneDrive.
• Strong problem-solving, communication and organisational skills.
• A proactive attitude, willingness to learn and good customer service skills.
• Proficiency in Microsoft 365 applications such as Word, Excel, Teams and Outlook.

How We Care For You

At Thornton & Ross our purpose “Caring for people’s health as a trusted partner” motivates us every day.

• Competitive salary.
• Salary Sacrifice Pension Scheme offering 6% employer contribution rates.
• Hybrid working – we spend three days of your choice in the office, with the remaining days working at home.
• 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days.
• Health benefits provided through our Medicash Health Cash Plan.
• Free winter flu jab.
• Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Plus, many more employee benefits & celebration events.