Stephens Bakery – Shop Manager – 39 Hours – Stirling NEW

Stirling, Stirlingshire
Wm. Stephen (Bakers) Ltd.
Shop Manager 39 Hour – Full Time – Kerse Road, Stirling

As a Shop Manager at Stephens Bakery, you play a vital leadership role at the heart of the business. You are responsible for guiding the team day to day, ensuring the shop operates smoothly, safely, and efficiently always. At Stephens, our values guide everything we do – putting the customer first, showing a can do attitude, and being stronger together as a team. The shop on Kerse Road has not yet opened, so we are looking to have someone join the team and complete training in our shop in Crossford with our Multi Shop Manager training before transitioning over to the shop in Stirling when it opens.

What You’ll Do

• Lead by example and encourage your team to achieve your sales targets whilst providing the customer with a great shopping experience every time so they keep coming back!
• Recognise potential in your team and discuss their progress with them and the area manager.
• Provide training to your team on Stephens procedures and offer support.
• Monitor and maximising the performance of your team whilst completing staff reviews.
• Our managers like to muck in; when they’re not completing paperwork or cooking, they jump on the till and help their team with the lunchtime rush or grab a brush and sweep the floor whilst delegating tasks among the team.
• Morning, afternoon and late afternoon shifts are shared among management. Our morning shifts mean setting up our display cabinets, putting away deliveries, counting stock and preparing salad while our late afternoon shifts include cleaning, sweeping and counting stock.
• Complete compliance tasks to ensure the shop is running diligently.
• Our managers create rotas for their shops, handle cash every day and order stock to ensure optimum availability.

What You’ll Need

• A confident communicator who enjoys supporting and guiding others?
• Someone who thrives in a fast paced, customer focused environment?
• Great at juggling tasks and organising team workloads?
• Comfortable delegating and receiving feedback?
• Someone who takes pride in offering consistently great service – every single time?

• Someone who is organised and can prioritise workloads?
• Someone who is confident in delegating tasks and receiving feedback?

What You’ll Receive

• Competitive salary: £15.96 per hour
• Free food on shift – lunch is on us
• Gifts for special occasions (Christmas, length of service & weddings)
• Staff referral scheme – earn up to £150 for each successful referral
• 20% staff discount across all Stephens shops
• Free confidential counselling for mental health, money, legal, or work matters
• Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more
• Career development opportunities – we love to promote and develop from within

About us

Stephens Bakery is a 4th generation family business that is 150 years in the baking but don’t let that fool you into thinking we’re stuck in the past! We are a company that has never shied away from innovation – we were the first bakery to partner with convenience stores, the first to mobilise a bakery Jiffy Van and the first to open a stand alone bakery drive thru. We now have 15 retail shops and convenience partnerships with Coop, Scotmid, Morrisons and independent retailers. When we’re not creating new ways to serve our customers, we’re staying true to our craft by using traditional baking methods and sourcing the finest local ingredients. With us, the proof is in the pudding, and this is why we won Scottish Craft Bakery of the Year, UK Craft Bakery Business of the Year and we are home to Scotland’s favourite Morning Roll, Steak Bridie and Double Biscuit.

The Next Steps

Like what you hear? Apply below and if your application is successful, you will be contacted for a casual telephone interview. The next step would be an in person interview and finally a paid work trial. On average, the hiring process takes around 2 weeks, however, this is flexible to accommodate for notice periods.