MSP Cloud & Infrastructure Engineer – Escalation Lead (Bonus) NEW

Caerphilly, Mid Glamorgan
excellence IT
A dynamic IT service provider in Caerphilly is seeking an IT Engineer with MSP experience to join their expanding technical team. You will provide escalation support to the Service Desk and lead on infrastructure and cloud projects. The ideal candidate will have experience delivering IT projects with minimal supervision, alongside a strong teamwork ethic and excellent customer service skills. A full UK driving licence and access to own transport is essential. The position offers a competitive bonus structure based on company performance.