Import Customs Administrator NEW

Witham, Essex
Hollybank Trustees Ltd

Salary: Market leading salary – dependent on experience

Hours: Monday to Friday – 9am to 5.30pm

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Are you ready to take the next step in your career with a leading logistics company? We’re looking for a detail-oriented and experienced Import Customs Administrator to join our dynamic team! If you thrive in a fast-paced environment and have a strong understanding of customs regulations, this could be the perfect role for you.

Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!

The Simarco Culture and values

Communication Innovation Accountability Integrity

Key Skills and Qualifications to succeed in this role:

• Previous experience in a similar Customs or Import role is essential
• Strong knowledge of Customs regulations and processes (inc. International)
• Excellent communication, negotiating and problem-solving skills, both written and verbally
• Ability to work independently while contributing to a team environment
• High attention to detail and accuracy under pressure
• Experience with customs platforms and industry-standard software e.g. CHIEF, CNS Destin8 and a good understanding of ETSF warehouse processes
• Excellent numerical skills are essential due to the calculation of VAT and Duty on behalf of HMRC
• Although you will work as part of a team, you need to be self-motivating and be able to organise your work effectively and maintain records
• Handling and signing customs documents under Power of Attorney on behalf of clients
• Extracting and processing data from commercial invoices and packing lists to complete import declarations
• Using specialist Customs software (Destin8, Sequoia, Descartes) to clear goods into the UK
• Working closely with importers, exporters, and internal teams to ensure smooth processing
• Managing duties and taxes, applying for refunds, and assisting with tariff reclassification
• Staying up to date with the latest import regulations (CDS, NCTS, GVMS, IPAFFS)
• Ensuring accurate and timely completion of at least 75+ entries per week

We can offer you:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Full training and support
• Cycle to work scheme
• Learning Management System for continuous learning
• Mental health forum in place to support with well being

Ready to make an impact?

If you’re passionate about customs and want to work with a team that values your expertise, apply today and become part of our success story!

Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.