EUC Engineer NEW

Newcastle Upon Tyne, Tyne And Wear
Reed Technology

This is a rare opportunity to join a national organisation based in Newcastle City Centre looking for a EUC Engineer for a 40-55k role with bonus and benefits to join their internal tech ops team.

You will be joining a busy tech ops function which is made up of multiple specialists – the key areas around for this are around the core EUC stack.

• Provide escalated support for all EUC-related incidents and service requests.
• Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon).
• Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot.
• Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online.
• Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues.
• Contribute to EUC projects such as device refreshes, migrations, and new technology rollouts.
• Ensure compliance with security policies and best practices in device management.
• Document processes, procedures, and technical configurations.

Skills & Experience Required:

• Proven experience in an EUC or Desktop Support Engineer role.
• Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory.
• Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).
• Familiarity with virtual desktop infrastructure (VDI) and remote access technologies.
• Scripting skills (PowerShell preferred) for automation and configuration tasks.
• Excellent troubleshooting and communication skills.
• ITIL awareness or certification is a plus.

The role is 4 days in the office a week with excellent company benefits.

Apply today to find out more.