Client Manager NEW

Abingdon, Oxfordshire
Hays
Client Manager – South Oxfordshire

Client Manager – Accountancy PracticeSouth OxfordshirePermanent
Overview
We are a growing and well-established accountancy practice seeking an experienced Client Manager to support our leadership team and manage a varied portfolio of clients. With an upcoming retirement and continued organic growth through referrals, this is a key hire to strengthen our client service offering.You will take ownership of a mixed portfolio and play an integral role in supporting directors, managing client relationships, and contributing to the continued success of the firm.
The Role
This is a hands-on Client Manager position where you will:

Manage your own portfolio of clients, acting as the main point of contactSupport the Directors, particularly in maintaining and developing client relationshipsAssist with portfolio transitions following upcoming structural changes in the teamProvide support on technical matters, including exposure to trust work (with specialist support available)Ensure high-quality delivery across accounts, tax, and advisory servicesYou will be stepping into an existing client base and gradually building your involvement, with scope to grow your responsibilities over time.

Key Responsibilities
Manage compliance and advisory services across a mixed client baseReview accounts and tax work prepared by junior staff where requiredMaintain strong client relationships and act as a trusted advisorSupport workflow planning and client allocation across the teamAssist with onboarding and transitioning clients during internal changesContribute to continuous improvement of internal systems and processes
About the Firm
3 Directors (including 1 Non-Equity Director)Team of 14 employees, including: 5 ACCA qualified staff2 AAT traineesBookkeeping, payroll, and admin support staffEstablished client base with strong growth through referralsFlexible and supportive working environmentMix of digital and paper-based systems
Working Arrangements
Office hours: 8:45am – 5:00pm (1-hour lunch)Flexible working options available: Full-time or reduced hours (e.g. 30-hour weeks)Options for 4 or 5 shorter daysParking available onsite
Requirements
ACA / ACCA qualified (or equivalent experience)Previous experience managing a client portfolio within an accountancy practiceStrong knowledge of accounts and tax (trust tax knowledge beneficial but not essential)Confident communicator with strong relationship management skillsAbility to manage workload independently and support junior team membersProgression & Development
Clear progression opportunities within a growing firmSupport toward Practising Certificate if requiredLong-term pathway with potential discussion around equityOpportunity to take on increasing responsibility as the firm evolves
Benefits
25-30 days holiday (5-6 weeks depending on experience)Supportive and long-standing team environmentCareer progression opportunitiesParking available
Recruitment Process
Single-stage interview process (flexible format)Typically meeting with 1-2 Directors and HRProcess designed to be efficient and accommodating