Analyst, Application Support NEW

Canadian Imperial Bank of Commerce
Role Overview

CIBC is looking for a senior engineer to develop and support our Cross Asset Derivatives service infrastructure, which will be used globally to support additional business lines and asset classes.

Responsibilities

• Be available out of hours to provide failover testing, batch and incident recovery.
• Implement innovative solutions for software, data processing, monitoring and support procedures.
• Exercise defensive strategies to guard technology against failures and implement best practices.
• Achieve a broad understanding of technology platforms and asset groups, conducting training sessions or providing documentation.
• Manage all aspects of requirement analysis and delivery to global trading and sales teams including FX, Commodity, Derivative, Interest rate, etc.
• Take ownership of user issues, managing communications between affected groups and senior management teams from technology teams in addition to front, middle, back office teams.
• Take the initiative to make quick, sensible decisions with confidence when under pressure.
• Schedule, monitor, analyze, communicate, investigate, escallate and resolve batch job delays or failures for global downstream applications and reporting teams.

Qualifications

• Subject Matter Expert: Strong numerical and analytical skills; minimum 2.1 bachelor’s or master’s degree in a numerical, engineering or computer science related discipline.
• Economics background desirable.
• Knowledge of derivatives business processes (front, middle, back offices) and equity products and trade life cycle, including risk analysis, PnL, trade execution, regulatory requirements across multiple asset classes.
• Provide consultation services related to xTrader application, interfaces and batch processing.
• Coordinate support, dev and QA resources to deliver effective business solutions.
• Technical troubleshooting – knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical problems.
• Experience with database, network, hardware, software, operating systems, and typical industry tools (SQL Server, Autosys, etc).
• Ability to learn new concepts and technologies quickly.
• Experience in derivatives and technical space preferred.
• Previous experience supporting electronic retail distribution channels with comprehensive understanding of technology is an asset.

Job Details

Location: 150 Cheapside, 1st Flr, London

Employment Type: Regular

Weekly Hours: 35

EEO Statement

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.