Implementation Specialist NEW

City, Leeds
Brio Digital

Implementation Specialist / Implementation Manager

Location: Hybrid, Leeds (1-2 days per month onsite)

Rate: 500 per day (Inside IR35)

Contract: Until March 2027

The Role

We’re seeking an experienced Implementation Specialist / Implementation Manager to join a high-profile national NHS programme supporting third-party supplier onboarding to NHS England’s national product suite.

Working within the Implementation & Onboarding team, you’ll guide suppliers and healthcare organisations through connection, integration and assurance activities across key national services.

This is an excellent opportunity for someone with NHS supplier onboarding, implementation or business analysis experience who enjoys stakeholder engagement, technical delivery and driving successful adoption of national healthcare products.

Key Responsibilities

Supplier Onboarding & Assurance

• Support third-party suppliers through connection, integration and assurance processes
• Review product access requests and advise on the most appropriate onboarding pathways
• Coordinate supplier assurance activities, testing, evidence reviews and readiness assessments
• Facilitate access to test environments and support live testing activities
• Act as a trusted point of contact throughout the onboarding journey

Stakeholder Management

• Build strong relationships with NHS organisations, system suppliers and internal teams
• Present products and services to clinical, operational and technical audiences
• Lead regular stakeholder meetings and provide implementation guidance
• Support technical discussions with supplier and trust IT teams

Adoption & Continuous Improvement

• Drive product adoption across new organisations and care settings
• Monitor implementation KPIs and report on progress and outcomes
• Gather stakeholder feedback and contribute to service improvements
• Identify opportunities to streamline onboarding and assurance processes

Clinical & Governance Support

• Work alongside clinical and information governance stakeholders to support safe information sharing
• Support onboarding into new care settings and user groups
• Update implementation documentation, requirements and testing materials

Essential Experience

• Previous experience in an Implementation Specialist, Implementation Manager, Business Analyst or similar delivery-focused role
• Strong understanding of NHS systems, suppliers and healthcare technology implementations
• Experience supporting supplier onboarding, system integration or assurance activities
• Excellent stakeholder management and communication skills
• Ability to engage confidently with both business and technical audiences
• Experience coordinating testing, implementation or service adoption activities

Desirable Experience

• Experience working with NHS England national products or services
• Understanding of NHS governance, interoperability and information sharing standards
• Familiarity with Care Identity Management and RBAC processes

apply now or email for more information.